Hi I am Jade!

I’m a Senior Software Engineer at Charter, where I work on high-scale backend systems managing over 1 billion daily API transactions. My role spans multiple key areas: leading the core gateway team that handles all API interactions with Charter, developing AI standards and SOPs that will be implemented across the organization, and building Dispatch — an intelligent ticket triage system that automates Jira workflow management.

What I Do

Skills

Languages: Java (professional), Python (personal projects), Go (learning), Nix Frameworks: Spring, FastAPI
Databases: Cassandra, PostgreSQL, SQLite
Tools: Git, K8s, AWS

Projects / Recent Work

Nix Infrastructure Management

AI Strands SOP Development

Dispatch - Intelligent Ticket Triage

PartyTime - OSRS Plugin

📬 Connect with me on LinkedIn or check out my work on GitHub.